At jl165, your privacy is not an afterthought — it's a core part of how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have as a player based in the Philippines.
Your data is protected under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). jl165 Casino is committed to processing your personal information lawfully, fairly, and transparently. We never sell your data to third parties.
This Privacy Policy ("Policy") describes how jl165 Casino ("jl165", "we", "us", "our") collects, uses, stores, and protects the personal information of players and visitors who access the jl165 platform at jl165.app and any associated mobile applications or services.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines. It applies to all personal data processed by jl165 in connection with the operation of the platform and the provision of gaming services to players in the Philippines, including those in Metro Manila, Cebu, Davao, Quezon City, Makati, and other regions.
By registering an account on jl165, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions.
jl165 collects only the personal data that is necessary for the purposes described in this Policy. The categories of data we collect include:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number | Registration & KYC verification |
| Contact Data | Philippine mobile number, email address, residential address | Registration & account updates |
| Financial Data | GCash number, PayMaya account, BPI/BDO/Metrobank account details, transaction history | Deposits, withdrawals & KYC |
| Gaming Data | Game history, wager amounts, win/loss records, session durations, bonus usage | During platform use |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Automatically on access |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | When you contact support |
| Preference Data | Marketing preferences, responsible gaming settings, language preferences | Account settings & interactions |
We do not collect sensitive personal information (as defined under RA 10173) unless it is strictly necessary for regulatory compliance, such as health information provided in connection with a responsible gaming self-exclusion request.
jl165 collects personal data through the following means:
You provide data directly to jl165 when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, respond to a survey or promotion, or update your account settings.
When you access the jl165 platform, our systems automatically collect technical data including your IP address, device identifiers, browser information, and session activity. This data is collected through server logs, cookies, and similar tracking technologies. See Section 7 for more information on our use of cookies.
In certain circumstances, jl165 may receive data about you from third parties, including:
jl165 uses your personal data for the following purposes:
Under the Philippine Data Privacy Act of 2012, jl165 processes your personal data on the following legal bases:
jl165 does not sell, rent, or trade your personal data to any third party for commercial purposes.
jl165 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Third-party companies that provide services to jl165, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, fraud detection services, cloud hosting providers, and customer support platform operators. These providers are contractually bound to process your data only on jl165's instructions and in accordance with applicable data protection laws.
jl165 may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine government authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or part of jl165's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.
jl165 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage, and deliver relevant content. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl165 platform.
jl165 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
When personal data is no longer required, jl165 will securely delete or anonymise it in accordance with our data disposal procedures.
jl165 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While jl165 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jl165 login credentials. If you suspect that your account has been compromised, please contact our support team immediately via live chat.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jl165:
To exercise any of these rights, please contact the jl165 Data Privacy Officer via the contact details provided in Section 14. jl165 will respond to all verified data privacy requests within fifteen (15) business days, in accordance with NPC guidelines.
If you are not satisfied with jl165's response to a data privacy request or complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
jl165 is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21.
The jl165 platform is an online gambling service intended exclusively for adults aged 21 years and above, in accordance with Philippine gambling regulations. jl165 does not knowingly collect, process, or retain personal data from individuals under the age of 21.
Age verification is conducted as part of the mandatory KYC process for all registered players. If jl165 discovers that personal data has been collected from a player who is under 21 years of age, the relevant account will be immediately suspended, all data will be securely deleted, and any deposited funds will be returned to the originating payment method.
If you are a parent or guardian and believe that a minor has registered an account on jl165, please contact our support team immediately via live chat or email so that we can take prompt action.
jl165 primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international fraud screening services.
Where such transfers occur, jl165 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by the Philippine Data Privacy Act and the National Privacy Commission. jl165 will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without your explicit consent or without implementing appropriate protective measures.
jl165 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is always displayed at the top of this page.
When material changes are made to this Policy, jl165 will notify registered players via the email address associated with their account and/or by displaying a prominent notice on the platform upon login. Your continued use of the jl165 platform following the effective date of any update constitutes your acceptance of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how jl165 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way jl165 handles your personal data, please contact our designated Data Privacy Officer (DPO):
Data Privacy Officer — jl165 Casino
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 on the jl165 platform
jl165 will acknowledge all data privacy enquiries within three (3) business days and provide a full response within fifteen (15) business days. If you are not satisfied with our response, you may escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
Six core commitments that define how jl165 handles your personal information every single day.
Every piece of data transmitted between your device and jl165 is protected by bank-grade 256-bit SSL/TLS encryption. Whether you're logging in from Manila or Davao, your connection is always secure.
jl165 processes all player data in full compliance with the Philippine Data Privacy Act of 2012. We are registered with the National Privacy Commission and maintain a dedicated Data Privacy Officer on staff.
Your personal information is never sold, rented, or traded to third parties for commercial gain. Full stop. Data sharing only happens with verified service providers under strict contractual obligations.
Access, correct, delete, or export your data at any time. jl165 responds to all verified data privacy requests within 15 business days, in line with NPC guidelines. Your rights under RA 10173 are fully honoured.
jl165 collects only the data that is strictly necessary for account management, payment processing, and regulatory compliance. We don't ask for information we don't need — simple as that.
Our platform undergoes regular independent security audits and penetration testing. Any vulnerabilities are addressed immediately, so your data stays protected against the latest threats.
Your privacy is protected, your data is secure, and your rights are respected. Log in to your jl165 account and enjoy hundreds of games — knowing your personal information is in safe hands.
🔞 21+ only. Play responsibly. Gambling should be entertainment, not a financial solution.